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Harris, Sheaffer LLP’s Success with Thoughtful AI

Harris, Sheaffer LLP Improved Its Efficiency by 20% by Automating Tasks

20%

increased efficiency

8hrs

saved per week, per employee

The Challenge

Harris, Sheaffer LLP is a boutique commercial real estate law firm. Based out of Toronto, Canada, the firm faced growing inefficiencies in its billing workflow.

Employees were spending 20% of their time reviewing invoices and parsing individual payments before entering the data manually into spreadsheets for disbursement. The process was slow, repetitive, and a constant drain on capacity.

The Solution

Thoughtful AI partnered with Harris Sheaffer to map the entire process and identify key points of automation. The team identified opportunities to streamline how invoice data was handled and how reports were generated.

A custom AI Agent was deployed to extract the right data from incoming invoices, organize it into a clean report, and upload it directly into the firm’s billing system.

The Results

The AI Agent now checks for new invoices, prepares reports, and sends emails to each client for daily processing. What used to take hours now takes just five minutes, boosting team efficiency by 20% and saving up to eight hours per employee each week.

The Future

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