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235%
return on investment
90%
reduction in invoice processing time
AI Agents Used
Butterfly Effects is a behavioral health provider that supports children with autism spectrum disorder. As the organization grew, so did the complexity of its claims. Manual invoicing workflows became a major source of inefficiency.
Two employees handled all patient invoicing. Their work was repetitive, error-prone, and impossible to scale. This created bottlenecks that slowed revenue cycle operations and pulled attention away from delivering exceptional patient care.
Thoughtful AI deployed AI Agent CAM designed to automate patient responsibility invoicing. CAM connects to three systems, applies complex invoice logic, sends outbound emails to customers, and handles backend tasks using API calls.
What once required full-time effort now runs without interruption. CAM delivers clean handoffs, maintains visibility, and operates within the client’s existing tech stack.
Within three months, Butterfly Effects cut invoice processing time by 95%. Tasks that used to take hours now run in minutes. AI Agent CAM handles 10x the volume with zero slowdown, driving faster reimbursements and better cash flow.
Staff who once spent their days buried in invoice queues now focus on high-value work that supports patient care and business growth. This shift has driven a 235% ROI while improving speed and accuracy across the board.
"I’ve been amazed at Thoughtful AI’s ability to deploy AI Agents that run my business processes while my staff focuses on other higher-value tasks. By reducing the time taken to complete the process by 90%, it has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on the minutiae of a repetitive process."
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Kevin Silver, CFO
"I’ve been amazed at Thoughtful AI’s ability to deploy AI Agents that run my business processes while my staff focuses on other higher-value tasks. By reducing the time taken to complete the process by 90%, it has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on the minutiae of a repetitive process."
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Kevin Silver, CFO